5 Tips for Getting More eCommerce Sales Using Social Media

It’s no secret that social media is a crucial component in ecommerce marketing. But more than promoting your online retail store, social media can also help generate more sales and increase your revenue.  

According to Social Media Today, 95% of online users follow a brand through social networking while 75% of customers use social media as part of the buying process. At any rate, ecommerce businesses will need to invest in building social media strategies that produce revenue and secure opportunities for expansion.  

It’s only a matter of using social media to full effect in order to give your ecommerce business a competitive edge. We’re a few important tips that can help improve your social media presence and close more deals with eager buyers. 

 

Social media have a lot of options when it comes to making brands more well-known.

As such, putting money into social media ads to be displayed on Twitter, Facebook, and Instagram is a beneficial strategy for your brand to get the attention that it needs from people who could one day be your loyal customers.

Building up an ad campaign on social media won’t be easy, but you can start with first understanding your goals. Then, follow that up by deciding how to achieve each goal on each separate channel. From there, you can schedule, monitor, and review the performance of each ad posting and optimize your campaign every chance you get.

 

Which social media platform would benefit your brand’s sales better? For this, it’s best to pick the right platform based on what you are selling.

For example, if your brand sells branded fashion, you might want to use Instagram for posting high-quality photos of your best-selling items. Facebook is also great if you want to promote a major sale or give out discount codes and coupons.

 

Interacting directly with your customer base can improve your social media presence by a mile! When you post content on any social media platform, people will find it convenient to learn more about your brand by dropping a comment or review. You can respond immediately to their feedback or send them a private message. Either way, engaging your audience through social media gives you the opportunity to lead prospects towards buying the product they want. 

When it comes to publishing social media content, it’s important to use the right tools that automate your postings. Check out this blog for a list of social media marketing tools that can give your ecommerce business a boost.

 

Hashtags are essential for improving your brand’s online presence, but taking the time to carefully pick out the best hashtags helps you reach out to people who are very likely to buy a product from your online store. 

It might seem like adding the pound sign to certain phrases or terms on the surface level, but using hashtags is much more complicated. You need to pick hashtags that are relevant to your business. It’s also important to make sure the hashtags are relevant to the content you are sharing.

Using the right hashtags helps you improve the visibility of your ecommerce business and attract people who are very much ready to place orders. 

 

If you want your business to trend on social media, consider promoting positive feedback and content from loyal customers themselves.

User-generated content can be a reliable source of online promotion. It adds social proof and gives your ecommerce business a competitive edge by highlighting positive feedback coming from existing clients. New customers will start trickling in once you build trust through what other people say about your brand. 

 

Sure enough, being able to generate good sales numbers requires knowledge and expertise. For that matter, you will need to get help from people who know a thing or two about social media marketing for the ecommerce industry. 

Social media assistants or marketing virtual assistants can help you save time and money. But more than that, they can also improve sales efficiency. 

Hire an entire team of social media specialists for your ecommerce business. Contact OneVirtual Global Business Solutions today!

Using Multi-Platform Customer Service to Grow Your eCommerce Business

Growing your online retail business should involve providing excellent ecommerce customer service across all available channels. Your customers appreciate it if you can help them process orders, fix billing issues, and provide more information about a specific product by phone, chat, or email.

With good ecommerce customer service, you not only bring revenue but also generate loyal customers — customers who can be a great source of referrals and repeat sales. 

For your multi-platform customer service to thrive and provide opportunities for growing your ecommerce business, follow these tips:

 

Defining your objectives not only means defining the goals of your company but also the target audience you want to build your customer base with. For this, it’s best not to use a single goal to drive your multi-platform customer service efforts. Use a variety of key performance indicators that have valuable implications for future customer support initiatives. You also need a way to measure how close you are to attaining a single goal. For instance, if you opt to improve customer satisfaction, you may ask customers to fill out a survey form to get a good feel of what they think about the way you engage them. 

 

Improving and optimizing your customer service goes a long way. You may want to personalize your engagements across all devices and channels. That being said, it helps not to rely on canned responses, especially when it comes to live calls. People are less inclined to engage when they are directed to an answering machine. You may want to outsource your ecommerce service to an offshore CRM team who are already trained and equipped to address every unique problem that comes your way.

 

Customer service is all about providing timely and attentive responses. It makes customers realize just how much you care for their needs. For this, you need people who can send an email response, chat back through Facebook or Hubspot, and pick up the phone at a moment’s notice. With a highly responsive CRM team, it gets easier to build a solid customer base that reinforces your brand reputation and attracts more buyers for your online store.  

 

Customer feedback is very powerful, so whatever you do, never try to ignore every comment or review that comes your way — especially if it’s negative. If someone leaves an unflattering review about a product they bought from your ecommerce website, reach out and tell them that your business is working to fix the issue. Better yet, provide them with a contact number so they can directly place a call and get someone who can handle their issues. 

 

In the ecommerce industry, the way you handle customer concerns can make or break your online retail business. The key here is to provide responsive customer service that is sure to leave a lasting impression among high-value clients. 

 

If you need help along these lines, you can try outsourcing your CRM to a provider of contact center solutions tailored to the unique demands of your market.

OneVirtual Solutions is here to help you succeed in retaining customers and generating new ones along the way. With the right people and the right tools, we aim to support your ecommerce customer service activities. 

Learn more by calling us today!

5 Best Practices in Tech Support for Retaining Customers

Effective tech support is not just about resolving issues customers have with your products or services. It’s also about improving customer relations and keeping the brand’s reputation intact. 

If your business is situated in highly contested sectors such as IT and healthcare, effective tech support gives added value to your business and lets you identify the need to improve your products and services. 

Then again, it takes a thorough understanding of customer support processes to effectively resolve issues without the risk of escalating a customer complaint or dispute

For that matter, check out these best practices in technical support for your business:

 

Hiring and training the right representatives for your business’s phone lines is crucial from the very start. You need to select agents or customer support representatives who know your industry from the back of their hands. If you are in the business of selling a kit for deep cleaning and disinfection, opt for people who have spent some time in the cleaning industry. From there, you need to train your reps with handling complaints and representing your business in a more favorable light. 

In case you missed it, check out last week’s blog on creating a customer support team with the right skills and experience.

 

In this day and age, phone calls are not the only means for people to elevate their complaints. There’s social media, email, and chat. These channels provide your customers with convenient engagement options if they need urgent help. Thus, using a multichannel approach in providing technical support helps you identify problems much faster, reduce resolution times, and improve customer service across the board. 

 

There are times when customers would demand to speak with a manager or supervisor. But instead of reps apologizing and handing the phone to their superiors, you need reps who are empowered to resolve customer issues and make decisions on their behalf. It saves time and prevents frustrations. Then again, it’s still important to train your reps to determine if a situation requires a superior to step in. 

 

You can save both your business and customers a great deal of time if you give access to tools that allow your customers to resolve technical issues on their own. For this, you can provide troubleshooting tips and FAQs on your website. You need to make these materials readily accessible so customers have an initial means to address technical problems. Calling up a technical support team should be their last resort.

 

Nothing frustrates a customer more than being put on hold for too long. Providing your staff with sufficient training and the means to resolve issues quickly is crucial to preventing an escalation from occurring. All of these practices are common in the business because it saves time for your customer and company as a whole.

 

With these best practices in mind, you should be able to keep your customers satisfied and, more importantly, generate repeat sales. The real challenge, however, is building an effective tech support team from the ground up.

Whether you are a business startup or a large enterprise looking to save on customer service costs, you can always outsource your tech support to a company that provides customer support virtual assistant services. 

OneVirtual Global Business Solutions provides contact center solutions that fit your industry. Give us a call and see where tech support outsourcing can bring you!

Outsourcing Customer Service for the First Time: 5 Tips You Should Know

If you are looking to relieve your business from the tediousness of responding to client calls, it’s best to outsource your customer service activities to a qualified partner. 

More and more companies consider outsourcing for its practicality. Sure enough, hiring an offshore company to handle your customer service needs can be a big time and money saver.

It’s only important to use the right approaches to outsourcing your customer relationship management. If it’s your first time along this route, consider this nifty guide.

 

When setting your goals for outsourcing customer service, you only need to  focus on two things.

First off, what is it you want for your company in the first place? Whether it’s to cut costs or gain access to skills you may not find locally, having a clear objective should help you determine your outsourcing budget and pick the right company to hire. 

Second, what do you want from the outsourcing firm? For this, it’s important to know whether such a company is really capable of delivering quality results. You have to make your objectives clear in finding the right organization.

By setting goals from the start, you now have a plan for outsourcing your customer service.

 

Communication is key when outsourcing to other firms.

A good partnership is formed when there is clear and constant communication between parties. Working with an experienced outsourcing company is no exception. 

That said, treat the company not as an extra hand but as an extension of your own business. You will see just how well the two of you will work out in the long run.

 

Just because you are offloading work to another business does not mean you can leave them in the dark. 

Communication is key to a productive partnership with an outsourcing company, but without training your agents about the technical aspects of your product or service, you won’t be able to resolve client issues effectively.

You need to keep your outsourcing company on the loop with what you offer, so make sure to underscore the values and processes of your own organization. 

 

Having the right CRM tools will make things easier for both you and the service provider you hired.

In most cases, the outsourcing company is already equipped with VOIP facilities. You just have to provide them with the platform you are using. There is Salesforce Desk, Zoho Desk, and Kayako, so make sure to include the type of customer service software you are using before signing a service agreement.

 

Choosing your outsource firm isn’t going to be an easy task.

There are thousands of companies that would be the best for outsourcing CRM and customer service. For that, you really need to consider what it is that your own company needs before deciding and committing fully to a service provider.

Here’s a pro-tip: look for an outsourcing company that already has the CRM experience you require. 

 

OneVirtual Solutions would be the right fit for your needs as it has expanded its contact center facility to cater to all your inbound CRM activities. 

 

Start growing a loyal customer base today with OneVirtual Solutions. Contact us today!

Is Your Business Using These Top 5 Email Marketing Platforms?

Email marketing remains an effective means of promoting your products or services. It helps you turn prospects into loyal supporters of your business, build your brand image, and develop closer relationships with clients. 

Considering that it is easier to control compared to most digital marketing channels, email has become a mainstay in every business’s marketing arsenal. But in order to succeed, it’s important to identify the right platforms to support your email marketing activities and result in higher conversions.

That said, we have rounded up five essential email marketing tools that supported the growth of businesses across different industries. Have you tried using any one of these yet?

 

MailChimp

Consider MailChimp if you want to test the waters with a minimal marketing budget. The platform’s free plan alone allows you to send about 12,000 emails for up to 2,000 subscribers. It also comes with an easy to use drag and drop email builder, autoresponders, and simplified tracking for analytics. Plus, it lets you set up delivery times based on user timezones.

As an added bonus, it integrates seamlessly with other marketing platforms such as WordPress and Shopify. If you’re stuck in the middle, MailChimp comes with support via email and live chat. There are also tutorials that can help you make the most out of your email marketing experience. 

If you want an easy to use and free marketing service for your business’s emailing campaign, MailChimp is a good start.

 

Hubspot

Hubspot has got you covered when it comes to straightforward digital marketing solutions. It provides a multitude of tools for content management, customer support, SEO (search engine optimization), social media marketing, and web analytics to boost your online marketing efforts. 

But the cherry on top is Hubspot’s email marketing tool which allows you to create, manage, and automate your campaign. With valuable features that allow for effective audience segmentation, A/B testing, and landing page generation, HubSpot is a great tool to optimize your conversions. 

All of these are free for your business to use as well, but you can explore better opportunities if you get the Hubspot’s full sales support package. At any rate, the platform is a great asset to have if you are looking to improve your business’s sales performance.

 

Constant Contact

Consider using Constant Contact if you’re looking for something that’s easy to use. The platform is great for managing email lists and contacts. It also has a variety of email templates and marketing calendars to help you build an email marketing campaign from the ground up. It also comes with built-in social media sharing tools such as free image libraries, list segmentation, and even Facebook ad integration.

If you need help with any of these features, Constant Contact has your back with customer support via live chat, phone, and even email support offering useful resources to help you maximize your campaign. 

And to push your understanding of the platform even further, Constant Contact offers online training and in-person seminars where you can learn expert strategies that will help your business grow even further.

 

Keap

Formerly known as Infusionsoft, Keap offers seamless CRM tools that are ideal for small business setups.

It helps reel in leads and turns them into happy, loyal, and supportive clients by creating personalized emails based on specific audience data. It also allows you to run effective follow-up campaigns using automated templates. 

Moreover, Keap is capable of hosting web forms or links, executing automated campaigns, and providing customer sales updates for your sales team to keep a close eye on.

Basically, Keap keeps in touch with your clientele and keeps them in the loop with your business. At the same time, it automates daily tasks that are typically repetitive when it comes to following up on potential leads and converting them.

 

Sendinblue

If you’re in need of SMS support for your email marketing, Sendinblue has got you covered.

An extremely easy to use and beginner-friendly platform for your email marketing campaign, it is capable of creating and sending engaging emails, automating follow-up emails, and using AI-powered algorithms to send these in bulk and at the best possible times.

All you need to do is pick what tools you need from their service and you’re off. Sendinblue helps get more done in less time, making it a highly potent tool for your digital marketing campaign.

They can also help you make Facebook ads for your business, and create signup forms to grow your email contact list. And while you might not need it for an email marketing campaign, Sendinblue also offers an SMTP bulk email marketing service that powers transactional or automated emails from your business’s WordPress site. 

 

But while these platforms can boost your marketing efforts, it’s still important to find the right people who can help you make the most out of them. 

For this, you need a team of virtual assistants to manage your mailing lists, create and optimize the content of your emails, and track the performance of your campaign.

OneVirtual Solutions is here to provide the expertise you need to build a highly effective email marketing campaign. Get started by scheduling an appointment with us today!

5 Expert Secrets to a Successful Outbound Calling Campaign

Making calls to potential clients is still one of the best strategies for generating leads and closing deals. However, it also presents certain difficulties when rejections occur over and over again.

For an outbound calling campaign to be successful, you need to come up with an effective strategy that’s bound to result in more sales. 

We have rounded up five elements that make for a successful outbound campaign:

 

Cold calling is not just dialing a number and hoping for the best to come between your agent and the other person on the line. You need to set your expectations and build your guidelines around them.

You don’t want to leave your agents in the dark if you want your campaign to succeed. That said, it’s best to orient them on the goals and objectives your organization strives for. This should give your agents enough insight to put your brand front and center.

 

Timing is an important factor to consider when making outbound calls since not all of your customers will be available at certain times of the day. With this, your company should know the best times for making calls.

A good tip to consider is to avoid calling at peak business hours when prospects are too busy to entertain propositions. Instead, you can place calls between 8 AM and 9 AM, and between 4 PM and 5 PM when most people aren’t doing anything important.

 

Your business won’t be able to reach out to prospects if you lack a list of high-value contacts. Researching into the most promising leads should help your agents focus on the right people. 

Managing such a massive database of contacts can get tedious. Using the right CRM tools, you can waste no time organizing the profiles of ideal clients, qualifying warm leads, and nurturing high-value prospects. At the hands of an experienced virtual assistant, your business can boost its sales, shorten the customer lifecycle, and minimize costly errors and duplications. 

If you are in the real estate industry, check out this blog on how you can create call scripts that bring out long term value from initial contacts.

 

It’s nice to place your company on a high pedestal, but you risk staining your own reputation when you try to put down the competition. 

By bad-mouthing competition, you give a potential client on the other line a negative idea of what your company must be like in the process. Negativity only begets more negativity and that’s the last thing you want for your business.

Instead of putting down other competitors, try to have your agents come up with better value propositions. Sit down with them in trying to come up with call scripts that highlight the best of what your company has to offer.

 

Scripts can make your agents sound robotic and your value proposition forced. The danger of scripting is that your agents may encounter questions that they may not be prepared for. 

On the other hand, a client may also interact more positively the more natural-sounding your agents are on the other line.

As much as possible, train your agents to make do without scripts as they explain how the company can help solve problems and add value. Scripts are great for common rebuttals and inquiries. But for everything else, it’s important for agents to know a great deal about the product or service. 

 

No matter the outcome, it’s always important to learn from each success and failure of every call your company makes. Strengthening your outbound calling campaign and learning from every engagement are still the best ways to make success possible.

On top of that, you can give your organization an edge if you outsource your outbound calling campaign to an experienced virtual assistant service provider. That way, you won’t have to pay more just to set up the tools and acquire the skills you need. 

 

Learn more from OneVirtual Solutions, the leading provider of virtual assistant services for businesses in real estate, commercial and residential cleaning, e-commerce, and other industries. Schedule an appointment with us today!

The Value of Effective Business Leadership in Times of Uncertainty

The year 2020 will be remembered for a lot of things. And to think we are only halfway through!

Businesses have not experienced such uncertainty since the last financial collapse in 2008. Then again, there is no way of telling if things will really work out for the best.

Even as countries are now recovering after months in quarantine, companies should look at how they can prepare for future scenarios.

The pandemic itself has brought so many lessons for business owners across the United States, but it has underscored the most crucial element for navigating serious crises: business leadership.

 

Global health crises and social upheavals have a serious impact on economic performance. Ever since the World Health Organization declared CoViD-19 a pandemic in March, roughly three million Americans were displaced as strict quarantine controls were put in place. 

Moreover, small businesses in highly vulnerable sectors such as hospitality, food service, leisure, and education were on the brink of either restructuring or closing down.

Despite disruptions in consumer demand, supply chains, and the workforce, thriving during uncertain times is still possible when business owners demonstrate resilience. 

In an article for Forbes.com, leadership consultant Joyel Crawford prescribes the RISE (Reflect, Identify, Strategize, Execute) Method for developing resilience. 

According to Crawford, leaders can overcome any challenge if they are willing to step back and look at a situation critically. From there, they can develop and implement a clear strategy that considers all crucial factors.

Being resilient also means being able to come up with solutions at the heat of the moment. No matter how prepared you are, you can expect problems to arise and place your organization at a disadvantage.

Writing for the Harvard Business Review, Jonathan Breman makes three important recommendations that successful leaders should keep in mind:

 

  • Identify and learn from errors. Avoid sweeping lapses under the rug. Instead, discuss them with your team on how to correct them and avoid similar scenarios moving forward.
  • Allow for some measure of independence. Decision-making involving your supervisors is not a guided exercise unless the situation requires you to set the direction for the entire team.
  • Keep an eye out for opportunities that follow small gains. Fortunes can change in an instant, so it’s important to keep your head in the game and avoid settling for surprise victories.

 

From these perspectives on resilience, we can somehow say that an organization’s survival is not so dependent on the number of resources it has at hand. Instead, it relies on how well a leader generates ideas and applies these in actual management.

 

Demonstrating effective business leadership does not end with making decisions and issuing memos. Successful leaders are able to perform beyond bureaucratic limits to support the workforce in times of uncertainty.

The CoViD-19 pandemic presented unique (and extremely difficult) challenges to business owners. Along with keeping their bottom lines intact, they also need to mitigate the pandemic’s impact on their workforce.

Former Carlson CEO Hubert Joly, in an article for the Harvard Business Review, says that corporate leaders have prioritized the well-being of their employees since day one. Not only did they need to comply with official advisories related to CoViD-19 response, but they also addressed the needs of their employees across three distinct phases: The Shelter-in-Place Phase, the Re-Opening Phase, and the Post-CoViD-19 Phase.

OneVirtual Solutions has been active across all three phases. Following the Philippine government’s declaration of a national emergency, OVS had convened with its employees on alternative work arrangements before local quarantine restrictions were put in place. 

Throughout the three-month lockdown, upper managers were in constant communication with their employees, providing encouragement for those living in remote areas while making necessary adjustments in preparation for the Re-Opening Phase. 

As local border restrictions began easing, OVS had already created a set of health protocols for employees who are returning for work. Aside from providing personalized face masks, it also set up a UV booth and issued strict social distancing policies. It is also observing temperature checks for employees before they enter and exit office premises. And as it contemplates about the “New Normal”, OVS is thinking ahead in terms of securing its talents and guaranteeing quality virtual assistant services.

 

The Post-CoViD-19 world would be a different place for sure, but Joly expects to see companies focusing more on their underlying purpose than on the systems that existed prior to the pandemic. That said, effective business leadership has to begin with strengthening the workforce while making the transition to the “new normal” seamless for the entire organization.

Uncertainty can only be negotiated when leaders look ahead, support their workforce, and make very important adjustments. You can then come out of any crisis stronger and better than you were before. 

 

If you need to give your business a boost, let virtual assistants from OVS handle your time-consuming tasks while you and your core team focus on recovering. Contact us today!

3 Key Benefits of Hiring a Web Development Virtual Assistant

Really. Why get a web development virtual assistant for your business?

Having a website unlocks numerous opportunities for your business. It allows you to promote your products and services to an online audience, influence potential customers, and build a robust brand presence. 

As digital transactions become even more frequent, building a website brings added value to your business and points the way toward expanding your brand’s reach. 

However, a website — a highly effective one at that — is hard to come by. The digital marketplace is saturated to the point that it’s difficult to get noticed by your target audience. 

That said, a lot of factors are involved in the web development process. To get around these challenges, some businesses would hire a web development virtual assistant who can provide the following benefits:

 

Improve Website Responsiveness

Customer experience is a critical indicator of your website’s effectiveness. Users stay longer when a webpage takes no longer than two seconds to load. Moreover, sites that have a mobile-friendly interface are able to engage and convert visitors better than those that are not optimized for smartphones and tablets. 

For your website to produce measurable results in the long term, you need a virtual assistant well-versed in coming up with a more responsive design for your site and setting up a fluid grid to achieve a more seamless experience for users across different devices.

 

Consistent Performance

The web development process does not end the moment you launch it. Even if you are satisfied with how your website looks, you still have to monitor its performance in the long run. Fortunately, there are virtual assistant services that provide web maintenance that helps you optimize your online presence.

Your website has to be updated every now and then so it can compete better with other websites in the same industry. This would require hiring someone who can review site analytics, clean up 404 errors, test for functionality, and optimizing backend processes that can help keep your website up-to-date.

 

Higher SEO Rankings

It’s one thing to have a website for your brand, and it’s another thing to have a website that generates leads that are very likely to convert. Search engine optimization (SEO) is a critical component of your website since it helps make it visible to your target audience. 

Considering the complexity of the tasks that are involved in SEO, a web development virtual assistant can provide the needed expertise to boost your brand’s position in the search engine rankings. That said, finding a web developer who conducts SEO audits, keyword research, and link-building activities is crucial for enhancing your online presence. 

Get a Web Development Virtual Assistant from OneVirtual Solutions!

Looking to hire a virtual assistant for building an awesome website for your business? Start by looking for an outsourcing company that specializes in providing hassle-free web development services.

Get started by giving us a call today!

Why Hire a Virtual Assistant for Your Recovering Business

The business landscape is full of uncertainty and risk, but that doesn’t mean your enterprise will stagnate forever. Once a disruption has passed, you can focus your efforts on supporting your recovering business. 

Crises may come and go, but you can still find ways to recover and let your business thrive well into the future.

One way is to hire virtual assistants who can support your activities in the aftermath of disruption — whether it be a pandemic or a hurricane.

Here are a few reasons why it would be a great idea to hire a virtual assistant as your business recovers:

From digital marketing to simple administrative tasks and even to industry-specific activities like real estate listing management, a VA can help you get your business up to speed quickly. You won’t have to spend time and money to deploy someone who can help you sort out complex or repetitive tasks. It’s only a matter of searching for someone who is knowledgeable in the tasks you need help with.

You can find freelance VAs who can work on specific tasks. But when it comes to long-term projects such as website development and search engine optimization, look for a team of experienced VAs who can work on the project immediately. Aside from that, they can also provide advice on how your business could seek high-value opportunities.

 

Did we mention you could save money and time for certain campaigns or activities? For sure, a business would need to use available resources as effectively as possible. You need to keep your capital outlays at a minimum while ensuring higher returns so your business remains productive and profitable.  

By getting help from a team of VAs, you can keep your costs down since you don’t need to launch a recruitment drive just to hire the right people. All you need to do is to look for the right virtual assistant service, ask questions, sign a contract, and put your plans into motion. You won’t have to waste a minute or a penny to get your business on its feet!

 

VAs are already equipped with the experience and knowledge needed to handle the tasks assigned to them. This is crucial because as your business recuperates from massive losses, it has to get as much value from its expenses as possible. No doubt, quality work is assured in the case of hiring a dedicated team that comes with a project manager. Such oversight helps guarantee that every dollar you invested in remote staffing brings valuable results.

As an added bonus, there is greater scalability if you decide on hiring VAs for your campaign. In other words, you can always downsize the scope of the services you avail or the number of hours your VAs are required to render each day. You basically have total control over your outsourcing budget so you don’t have to worry about overspending.

 

Probably the best advantage of hiring a VA is the fact that you can focus on areas such as finding investment opportunities, growing your networks, or innovating your product or service which are more crucial to a recovering business.

A VA can help deal with the more tedious work while you and your in-house staff can handle the most important aspects of your business’s survival.

If you want to get started with hiring a virtual assistant service, then OneVirtual Solutions has got you covered!

Schedule a consultation with us today and let your business come out of any crisis better than it was before!

4 Tips to Help You Save Money on Digital Marketing

A 2017 article from Enterpeneur.com says that companies spend at least $75,000 per year on digital marketing. In another more recent article on Business2Community, small businesses will see their digital marketing budget rise to 45% this year. With the coronavirus pandemic still prevailing, it won’t come as a surprise when more and more businesses decide to migrate all their marketing efforts online.

Even then, businesses will still need to keep a level head when it comes to spending on digital marketing campaigns.

While it’s always important to generate new clients through your digital marketing campaign, you still need to keep your marketing budget from pulling your business down.

Here are a few ways you can save money on digital marketing and still convert more customers:

 

While using multiple channels can help generate more leads for your business, it only works if you have enough resources to maintain a digital marketing campaign of that magnitude. You are only spreading your resources too thin when you can focus a good bulk of it on a single, high-performing channel.

This is why it is important to keep tabs on your marketing analytics. Keeping track of your engagement rate and click-through-rate helps you identify those channels that generate the most opportunities. You can then allocate more time and effort in optimizing that channel so you won’t have to spend money on approaches that don’t simply work.

 

Perhaps the most effective way you can promote your business is by letting your clients do the work for you. As brand advocates, they can help you spread brand awareness and allow you to attract people from within their circles. You don’t have to pay anything, but you just have to give them a reason to talk about your brand.

It helps if you set up a loyalty program. You can offer existing clients discounts, freebies, and other perks in return for social mentions. You can also encourage them to post a review or share content by adding engaging calls-to-action. That way, they can help put your brand front and center for very minimal expenses.

 

Organic traffic is the golden nugget for many businesses. People who are actively looking for a certain product or service using a search engine are most likely to purchase such a product.

In order to get more high-quality leads from your search marketing efforts, you will need to update your keyword list with search terms that are highly relevant to the kind of products or services you are selling. Use tools such as SpyFu to find the best keywords in terms of ranking and competitiveness. That way, your brand gains a better position in the Search Engine Results Pages and attracts high-opportunity prospects.

 

Outsourcing your digital marketing campaign offers numerous benefits. For one, you get to tap into expertise and tools you may need to spend more for. This helps you save resources for other important components of your business.

When it comes to finding the right people to handle your online marketing activities, look for a company that specializes in virtual assistant services. More importantly, look for one that has proven experience in social media marketing, brand-building, web design, and web development so you are fully equipped to generate more business.

 

Give your digital marketing efforts a boost without exhausting your budget! 

Using the right strategies and having the right people on board, your business is well on its way towards greater growth!

Want to hire a virtual assistant? Get started by giving us a call today!