Are You Using These 5 Tools for Your Business?

The world of business can be difficult without the right tools at your side.

There are many challenges to overcome, which is why it’s only natural to look for ways to make things a lot less difficult. 

To be specific you’ll need to find tools to help you with five components of running a successful business: collaboration, communication, accounting, website construction, and marketing.

Here are five tools that can help you out across these areas:

 

Trello 

Image via Trello

Working together is what keeps a business standing tall.

Collaboration involves coordination and teamwork in order to enhance productivity and achieve the best results — so long as you put all your heads together as a company to accomplish the tasks at hand. 

Trello is an effective tool to help everyone in your business work together. It lets you create boards and task cards with deadlines and member settings so each card or task can be assigned to any specific person or group in your company and updated in real-time. That way, everyone gets a good view of the most important priorities. 

 

Zoom

Image via Zoom

A business without communication does not have the capacity to make decisions.

That said, communication is what holds a business together. So, it’s always important to discuss ideas and action plans whenever possible with meetings and conferences where all team members have a say. 

This is why with Zoom it is possible to keep company operations going through communication. The platform lets you set up high-quality video conferences and meetings, with options that allow you to control the other person’s window remotely!

 

Quickbooks

Image via Quickbooks

Managing the numbers of your business is a tricky and messy job which can lead to a lot of problems if done incorrectly. This is true if you want your finances, earnings, and expenditures all accounted for, in which case you need the right software to handle these messy components. 

Quickbooks is an easy to use accounting tool that can generate business forms, track expenses, and lets you know how your company is performing in terms of its finances. Also, you are guaranteed free unlimited support if you ever have questions on how you can navigate the messy area of accounting.

 

Shopify

Image via Shopify

A business website is always an important factor for acquiring and converting prospects. Consider what kind of site you think will attract visitors and get more people interested in your business. What pages do you need to add to really sell your products or services? What would it look like? These are important questions to ask yourself that will really benefit your company in the long run. 

For sure, you need a website builder that’s easy-to-use and provides you total creative control over your online presence. Shopify has an assortment of themes ready for website building and is incredibly generous with giving you control over how YOU want it to be presented. No wonder e-commerce businesses use it for selling their products. 

 

Hootsuite

Image via Hootsuite

If you want your business to be more well-known, you’ll have to invest in multi-channel marketing. This means you need to use every available digital channel for getting the word out about your brand.

For this, Hootsuite is certainly a handy tool that helps you manage multiple social media accounts, connect with your audience, and help make your brand more well known in general. 

 

If you have these tools at your disposal, you can also hand them to virtual assistants who already use them. Just think about the possibilities when these tools are in the hands of business VAs who also know a great deal about your industry. 

For this, look for a company that provides virtual assistant services that suit your business’s needs. Contact OneVirtual Global Business Solutions today!

Getting To Know The City Of Love: A Tradition of Culture, Innovation, and Resilience

Located in the central part of the Philippines, Iloilo City has come a long way to become an important commercial center. Who would have thought that this once humble fishing community would transform into one of the fastest-growing metropolitan centers outside the capital?

But there is a lot more to love about Iloilo City than its performance on a global scale (In fact, the city was listed among “100 Super Cities” in the 2018 Tholons Services Globalization Index, of which you can read more about here).

In the spirit of Valentine’s Day, we are listing a top few reasons why Iloilo City is definitely the next best thing: 

 

A vibrant creative culture

Image by Bert Espado via Flickr

Iloilo City prides itself on having a vibrant cultural and artistic ecosystem. The Dinagyang Festival —a religious spectacle featuring dancers with elaborate costumes and headdresses — attracts tourists within and outside the Philippines who want to experience the Ilonggo version of merrymaking. While a part of the city’s heritage, the festival now enjoys a global following, having been featured in vlogs and taken part in the Philippine Independence Day parade in New York. 

The city’s cultural relevance does not end there. The current administration plans to transform it into an arts center, a testament to which are the 12-newly created art spaces. With the opening of a number of museums showcasing local and international art, opportunities abound for Ilonggo talents with a passion for art, especially now as the country becomes a hotbed for creative process outsourcing services.

 

A tech-friendly environment

Iloilo Business Park via Panay News

Iloilo City proves to be yet another viable investment center for the IT-BPO industry, a sector that has driven the country’s economy since the early 2000s. As investments overflowed from Manila and trickled down to other areas in the country, Iloilo City is able to access opportunities for its growing talent pool. This comes as the demand for office space in the country picks up and boosts the need for viable areas for IT and BPO developments.

Last year, President Rodrigo Duterte signed Proclamation No. 733 establishing an Information Technology Special Economic Zone in Iloilo City, citing its potential as a commercial center. Not only will this decision help generate jobs for thousands of native Ilonggos, but it also puts the city at an advantageous position in attracting domestic and foreign capital.

 

A resilient and competitive city

Image via Outsource Accelerator

Economic and cultural factors have created the impetus for boosting Iloilo City’s potential for greater competitiveness. This has resulted in the city winning the top award for resilience in the Cities and Municipalities Index Awards 2019, the same year it was tapped as the first local government to serve as a model for resilience by the National Resilience Council. 

These developments will most likely boost the city’s responsiveness to the challenges of climate change. At this crucial point where it has the potential to become a “smart city”, Iloilo City would definitely have a clear roadmap as it navigates through the era of digital transformation and “green” technology.

 

Indeed, it is because of these fundamentals that Iloilo City has seen the rise of homegrown BPO companies which will help usher in a new chapter.

At OneVirtual Business Solutions, we are proud to call Iloilo our City of Love and show to the rest of the country and the world how Ilonggos can be creative, innovative, and resilient for the years to come. 

Contact us today! 

How to Give Love to Your Client Base

It’s any business’ goal to nurture a loyal following. A strong client base ensures steady income and helps make your brand stand out. To sustain profitability, a business has to fortify the bridges that connect it with its audience. 

The same is true with relationships. It takes great effort to strengthen bonds and make things work regardless of the circumstances.

In the spirit of the Love Month, we’re going to teach you how you can keep the love alive between you and your current clients.

 

If you’re looking to get more clients for your business, the best source would be those who have been loyal to your brand. You can launch a referral program where current clients can get their friends or partners to buy a product from you or subscribe to a service. In turn, you can give out discount vouchers, freebies, and other great prizes for each referral they provide. Everybody wins with this strategy!

 

Clients will appreciate it if you give them freebies for every milestone they achieve. If you run a cleaning company, for instance, you can give out free gift baskets or instructional Kindle books to recurring clients. This will help keep them engaged and always have something to look forward to in the long run.

 

Whether it’s Valentines, St. Paddy’s Day or their birthday, any occasion gives you the opportunity to reach out to loyal customers. Normally, this would require a lot of work unless you know how to design custom greeting cards and send them out on the right dates. Much of the work can be reduced if you hire a virtual assistant service that specializes in CRM, graphic design, and email marketing.

Want more tips on how you can build rapport with current clients? Check out this article for the most effective CRM strategies to infuse your campaign with.

 

If you’re planning a hosted event (trade show, conference, workshop, etc.), you can invite your clients to join. Offer free or discounted tickets, or have them over as speakers. You just have to make sure that the event you’re planning has something valuable to give your clients. You can also give them a heads up on upcoming podcasts and speaking engagements that touch on what matters a lot to them. 

 

Everyone needs to be recognized in some way or another. If your clients have no qualms about publicizing their names, then you might want to acknowledge the trust and support they have given your brand. This will also add social proof to your campaign and allow you to improve your reputation.

Indeed, 2020 will be a year when businesses will be keen on improving their reputation. But what other trends lie in wait for businesses big and small? We’ve rounded up a few of the most important trends to keep watch this year.

 

There are a lot of other ways to show love to your clients. But if you’re not sure which ones to use, then you might want to get help.

At OneVirtual Solutions, we can provide you all the support you need to reach out to your clients. Click here to get started.

Finding a Virtual Assistant For Your Cleaning Business

Running a cleaning business can be tough. You’re often swamped by small but critical tasks you cannot afford to ignore.

What you need is an extra pair of hands, but it takes time to hire local employees for menial tasks. It’s impractical and not to mention costly. So, the best way you can augment your current workforce is to hire a virtual assistant.

Virtual Assistant services have been around for a long time. Businesses in the commercial and residential cleaning sector have relied on VAs to reduce the workload of their organic staff, ensure the continuity of their operations, and grow the bottom line.

It’s only a matter of finding the right VA.

Boost your cleaning business by searching for the right virtual assistant services for your needs:

 

What is it you want to achieve when you hire VAs for your cleaning business?

It helps to prepare a checklist of specific tasks to find a VA service that specializes in any of the following tasks:

  • Using field service solutions and booking systems such as Jobber and Launch 27
  • Building a digital marketing campaign to raise engagement and attract more clients
  • Handling activities related to customer service
  • Handling administrative tasks and managing cleaning schedules

These are just some of the time-consuming tasks you may want someone else to handle. A good tip is to list down specific platforms and skills your cleaning business needs. This will make it easier to outsource your tasks to VAs who can produce the best possible results. 

Not sure which platforms to use for your cleaning business? Check out our top picks.

 

Now that you already have a list of tasks to accomplish, you can start searching for a VA service. It’s obvious that you should be looking for a VA that has experience within your niche.

But always remember that quality comes with a price. There’s no easy way to go about this, but there are always exceptions. Even good quality can come from VA services that are comparatively cost-effective. 

Countries like the Philippines are home to affordable VA services that can handle a range of projects, from social media marketing campaigns to website development. You only need to find one that strikes a perfect balance between affordability and quality. 

 

Once you have shortlisted possible virtual assistant companies to hire, you need to vet your options so that you’ll end up with the right people for your campaign or project. 

Talk in detail about the tasks your VA needs to accomplish. Setting your expectations early on helps you narrow down your choices and find a company you think will hit all the right notes. If possible, you can ask for samples for every task you are outsourcing.

For instance, you can ask for voice recordings or sample calls for a virtual receptionist. If you need help with digital marketing, you may want to request sample blog articles, posters, graphics, and web layouts. 

With a bit of due diligence, you should be able to hire VAs who can deliver on point and maximize value.

If you need more tips on how you can maximize your outsourcing budget, here are a few amazing tips to consider.

So, how do you feel about hiring a VA for your cleaning business? Perhaps you would like to start right now? Contact us today!

Changing Careers in the 2020s: A Survival Guide

A full decade has passed, but what does it spell for your current career?

Maybe you got your first job or maybe you’ve been in a career for quite some time and you are wondering if this truly is where you’re destined to be.

Whatever the case, this new decade is still the best time to consider a career shift. The growing presence of artificial intelligence and automation provides new opportunities that make you want to jump ship and set sail for more prosperous waters. 

But before you take a dive into a new career this 2020, we’ve prepared a few pointers to guide you through: 

There are as many challenging jobs as there are job opportunities in the new decade. 

That said, it’s time to add new skill sets to your resume. Upskilling is necessary in the age of digital transformation. As software tools become even smarter, you may need to adapt to the current climate by acquiring new skills and being aware of recent innovations. 

If you’re aiming for a career as a virtual assistant, for instance, you will need to acquire at least two or three skills to get you started, and more as you go along. This raises your competitiveness in a market where the amount of skills you have matters a lot.

Upskilling can give you an edge in the age of AI. Click here to learn more. 

 

Is it really the right time to finally give HR that letter of resignation you’ve been shelving for so long? 

You might want to consider a few things beforehand:

  • Your finances. Do you have just enough money to last until you receive your first paycheck from your new employer? 
  • Will your job even allow it? Have you dedicated enough time and effort in this line of business that you’re sure they won’t let you leave?
  • Are you sure the market will be open? You may be leaving at a time where job applications may be dry and you won’t catch a position in miles. Not even an online job might take you in at this time, so give it some thought.

 

Freelancing jobs such as proofreading and editing are becoming more popular. The same goes for careers in virtual assistance whether office-based or home-based. 

The new decade offers a variety of jobs that have not existed before. You just have to make sure you have found a career that will give your space for professional development. 

 

Your colleagues might be pressuring you to stay where you are, but in this day and age, you’re better off working somewhere that offers something new every day, gives you ample space to grow, and lets you focus more on personal well-being. 

Heading back to the job market might be scary in this new age, but remember that the decade offers more opportunities and choices than ever before. A career change is ultimately still your decision to make, so don’t allow any influence other than your own to push you towards a more fulfilling life as a professional. 

Are you ready to take steps toward a new career this decade? Why not try a new field like being a virtual assistant?

Give us a call at 09065935852 or send your resume to [email protected] so you can start this decade working at a job you truly love!

Choosing the Best Social Media Automation Tools for Your Business

As marketing becomes even more complex and costly, businesses will have to maximize their use of social media to generate the most value.

To do that, your focus should be on using the right tools that can help in boosting brand awareness, cut marketing costs, and deliver valuable content to an audience that’s hungry for information. 

The choice of an automation platform is critical. You will need a system that does a ton of work for you and save you time and money that should’ve gone to the more important aspects of your business.

Here’s a list of social media marketing tools we think can support your digital strategy.

Hootsuite

When it comes to running a consistent and effective social media campaign, Hootsuite is definitely a powerful social media automation tool to have. 

Aside from scheduling posts across multiple platforms, Hootsuite lets you track audience engagement and monitor the performance of your campaign through accurate and real-time reporting. 

We particularly love this app because of how it makes collaboration seamless. No wonder many virtual assistants in the cleaning and real estate industries are using Hootsuite for managing their clients’ campaigns.

If you’re opting to hire a virtual assistant service to drive brand awareness and lead generation, outsourcing your campaign might be the right step to take.

CoSchedule

With a straightforward interface, CoSchedule boasts a simple and straightforward experience in setting your content marketing campaign in motion.

It features a highly collaborative editorial calendar where everyone in the team can modify at any time. 

It also comes with cross-platform integration that lets you convert, schedule and publish files on WordPress. That way, you can ensure that your campaign produces a consistent stream of fresh content. 

BuzzSumo

Another heavy-hitter in the social media automation field is BuzzSumo. It allows organizations to look for shareable topics with the most likes, mentions, and comments. 

The platform is great for identifying and evaluating trends that your campaign can leverage to generate awareness and engagement. From there, you can then come up with the right tactics for getting the most value from your digital marketing efforts. 

To get the most out of your content research efforts, you can use these social listening strategies for creating high-value content for your audience.

Sprout Social

If you need an all-in-one platform for directing all your content marketing efforts, then Sprout Social is a keeper! 

The platform can draft, save, schedule, and publish content seamlessly. And since customer interaction is at the core of your campaign, Sprout Social has the ability to publish relevant and engaging content to the right audience using a sophisticated audience targeting system. 

The platform can do a lot more, so it’s definitely something worth trying when your main aim is to turn social engagements into high-value opportunities.

Zapier

Not a stranger when it comes to improving business productivity, Zapier helps make things move a little faster. Connecting more than 1,500 different apps together, Zapier can streamline workflow tasks based on event triggers. 

For instance, an event in one app will trigger an event in another, thereby creating a workflow process that’s completely hands-free. With such a feature, Zapier can be a great asset for automating your social media postings while you focus on the more critical aspects of your campaign. 

A good trick would be to connect your RSS Feed to your social media accounts so you can share content instantly across all platforms. 

Get a VA to Handle the Right Social Media Automation Tools!

Found the right automation tool for your social media campaign? 

Handling it yourself with a great platform is okay, but there’s a big difference if you hire a team of experienced virtual assistants who can do more than just post content.

Book a meeting with us to get started!

The Trends That Will Shape Your 2020 Business Strategy

Business forecasts see the global economy grow at a rate of 3.4% in 2020 despite an ensuing trade war between the United States and China and other disruptions that could affect supply chains. These can barely have any immediate effects on small businesses in the real estate and residential cleaning industries, but, it still pays to remain vigilant of developments that will define this new decade.

It is still too hard to see far ahead. No matter how uncertain the business landscape gets, businesses can still remain relevant and productive when they adopt the tools and strategies that lead to new opportunities for growth.

For this, here are a few important trends to watch out for in 2020:

Information is getting bigger and businesses have to upgrade their infrastructure to meet the demands of digital transformation. Moreover, big data will become even more valuable in developing multi-channel marketing strategies.

Data analytics will play a key role in helping organizations gather the needed insights for understanding audiences and determining the right mix of marketing tactics to use. Looking at the complexity in handling such a large volume of data, businesses may need to use a Cloud storage service and marketing automation software to reduce the amount of work that goes into market research and analytics tracking. 

 

There are numerous trends in digital marketing that businesses should follow, the most significant being Google’s focus on delivering quality search results to users. It is not enough for companies to conduct effective keyword research in a bid to raise their online searchability. Google will be focusing more intensely on user experience. Companies will be prompted to improve the loading speed of their websites and fix other performance issues along the way. These will require advanced skill-sets in web development and web administration to ensure consistent results all throughout.

Content, on the other hand, will still be an important element in generating leads and facilitating conversions in 2020. It is only a question of how companies will be optimizing their blog posts and other content assets for growing the bottom line. However, focusing on keywords alone will not necessarily lead to higher sales volumes. People need valuable information before they can make a decision to purchase. For this year, content has to address specific problems and offer fresh ideas. To attract modern B2C and B2B buyers, intensive research is needed to generate ideas for videos, articles, and other content types that provide an authoritative answer to specific problems.

 

Businesses must not ignore the value that effective customer relations management can bring to the bottom line, especially as audiences across all industries have become well-informed in choosing the perfect solutions for their needs. Social media will undoubtedly remain a staple as businesses seek to engage their audiences even more closely and respond immediately to their concerns, thereby giving these businesses a boost in their reputation.

Quality will be a top priority when it comes to CRM. And while they can always use machine-learning systems to develop personalized responses, companies are still better off hiring experienced customer service agents who can address questions in a more detailed and organic way. 

 

Learning about these trends is only half the battle. You also need expert help to tap into the numerous opportunities that 2020 will provide. Hiring an experienced virtual assistant for your web development, digital marketing, and CRM is the right way to go about it. 

For that, you might want to look for a company that provides quality virtual assistant services across these key areas. 

Contact OVS today to get started.

Tips For Finding Quality VA Service For Your Business

Having an extra set of helping hands is one way to push your business forward in 2020. In this sense, hiring quality virtual assistant services would be the best option. 

Virtual assistants or VAs are changing the world of business. They grant companies access to added skills and knowledge without having to spend on talent acquisition. But while most VA services claim to have experience in handling a range of tasks, you still have to make the best of all possible choices to ensure that your business gets the results you have always expected. 

The growth of your business is at stake and you just can’t settle with a VA service that doesn’t meet your standards. Here are a few tips that can help you look for quality VA services for your business:

 

Your industry is an important factor in finding the right VA service. Almost all VAs can accomplish basic tasks such as calendar management and appointment setting, but it takes expertise to handle complex industry-specific activities such as preparing a comparative market analysis or setting up a sales funnel for a cleaning service.  

It helps if you can find VAs who already have the needed industry knowledge to push your business ahead of the rest. For this, make sure to ask if they are capable of handling industry-specific campaigns. 

 

Market relevance isn’t the only factor to consider when finding quality VA service. You also need to look into the activities you would want a VA to handle on your behalf.

Tasks such as web design, graphic design, and copywriting should be delegated to VAs who already have relevant experience in these creative fields. It’s not enough to hire a VA based on what the resume says, so be sure to request samples. For other tasks like cold-calling, you may want the VA service to provide you with a recorded call simulation to check for voice quality. 

 

Although it might seem cheaper compared to building an in-house team, hiring a VA service still costs a lot of money whether it’s for the short-term or the long-term. 

The amount you are willing to spend for a campaign or project can affect the quality of your VAs’ output. So, if you can pay for more hours, your VAs will have all the time they need to ensure quality results. 

However, this is not the case with offshore virtual assistant companies that are capable of producing quality work. You just have to find a virtual assistant service that provides affordable options and guarantees the best outcomes for your campaign. 

 

You know you are dealing with the right VA service when it already enjoys a high level of repute among the most recognizable brands in your industry. 

For instance, you might want to check out real estate virtual services that have worked with top agencies such as Re/MAX and Century 21. You know you’re in good hands when a reputable real estate investor or broker says good things about the service itself.  

How do you exactly know if the VA service you want to hire can meet your expectations? At this point, all you need to do is to contact the company directly and use these tips to help you hire the right VA that blends experience and expertise together and provides you with the results you have always aimed for. 

For five years, OneVirtual Global Business Solutions has been at the forefront of offering quality virtual assistant services in the United States, Canada, and Australia. If you’re aiming to scale your business and secure your bottom line, contact us today and see how we can help you with your business’ needs!

Why Good Web Design Matters to Your Business?

A website can help a lot in marketing your business, from publishing content to putting your products and services front and center.

However, most visitors often don’t see value in a website’s content on their first visit. The first thing they will notice is its appearance. 

In fact, according to Blue Corona, 48% of users consider web design as a key element in determining a business’s credibility.

Then again, your website can do more than just establishing trust with your audience. Here are a few good reasons why web design matters a lot more: 

 

Your business can benefit a lot from the brand-building strategy you employ. Sure enough, your website can boost your brand, allowing you to stand out among the competition.  

A well-designed website that makes effective use of color, white space, and graphic elements is bound to make people want to stay in the long run. Moreover, incorporating your business’ identity to the appearance of your website lets you improve brand retention, thereby increasing the number of repeat visitors.

 

Attractive visuals can drive engagement, so be sure to choose the right color schemes and illustrations. It’s best not to overdo it though since adding too many details can distract your audience from the message you’re supposed to deliver.

Like eating sugary treats, there is definitely nothing for you to lose if you handle your web design in moderation.

 

User experience is the most important part of the process of building a website. With the goal of making visitors stay on your website, aim for intuitive and easily navigable design.

Aside from that, each page should load within three to five seconds. Going beyond this range will prompt users to bounce away. Don’t let opportunities pass, so make sure to compress your images and discard any plugins that could be slowing down your website.

 

Finally, most people would like to know more about the products or services you offer. The best way to do that is to pay your website a visit. 

Your website should contain all the necessary info your prospects need before they decide on making a purchase. That said, an effective website contains a list of all the products and services you offer with enticing descriptions prepared by an experienced copywriter.

For the About Page, make sure to include an effective company bio as well as the philosophy that your business has adopted. 

 

Maintaining a website for your business is a recurring process. As new trends are brought up year after year, you will be prompted to either minor changes to your web design or consider a complete overhaul.

A lot of effort is put into designing an effective website for your business. However, your marketing team might not have the luxury of time to review your website, determine the design choices that produce the most conversions, and implement the needed changes. You have probably had more important activities in store, so optimizing your website gets delayed.

Your best option would be to outsource your web design to an experienced team of experienced virtual assistants who know exactly how to make your website stand out.

Transform your online presence by hiring experienced web design virtual assistants for your business!

Contact OneVirtual Global Business Solutions!

Writing Effective Call-Scripts For Real Estate

Generating new leads for your real estate business can be tough, especially if you don’t have an effective call-script to fall back on. 

Call scripts are used frequently by real estate companies. For one, new agents use them as references for their cold calling activities. Older or experienced agents, on the other hand, use call scripts to lead a potential client towards a closed deal. 

At any rate, it takes a great deal of skill to craft effective call scripts, but you can be successful at it using the tips below: 

 

Nobody wants to be kept on the phone forever. People have things to do and places to be. Chances are you’ll be taking up their precious time, so the content of your call script pitch should be concise and succinct.

Padding your call script with extra words to make it look big and professional is incredibly tempting. But remember that most clients, especially those seeking your line of practice, just want to get the gist of what you are capable of doing on their behalf.

 

It’s one thing to have a well-structured call script, but it’s another if it has a human touch. 

Making your call script professional is important in the real estate business, of course. But the last thing you’d want your prospect to hear are the same lines. Monotonous speaking points can turn off prospects who are looking for somebody who can understand their needs.

Your call script should allow space for improvising. You can create “canned” talking points on the more technical aspects of your service, but you should be able to empathize with your clients and understand what they really need.

 

There are a million ways other real estate businesses have done their call scripts. Sure enough, the more successful ones are those who use their call scripts for propping up their brands. 

That said, your call script has to be structured in a way that captures your brand’s personality. If you are an agent that has a reputation of being friendly and accommodating, opt for a call script that sounds upbeat when you read it.

 

What is your business all about? Who should your buyers on the other line be? And how exactly do you get them to like you enough to make a deal? These are a few questions to think about when drafting up that call script. It should have all the details your client might want to know. You should be able to warm your prospect up until you find an opening for making your pitch. 

The savviest real estate agents or, at least, people who know the real estate business well enough are bound to find success in making cold calls. However, not all real estate professionals can do it alone. That is why they hire real estate virtual assistants to help them.

 

Let an OVS real estate virtual assistant handle your cold calls for you while you focus on the more important aspects of your business. Contact us today to learn more!