Boost Your E-Commerce Website with These Four Tools

This holiday season, it’s important that your e-commerce website provides the best experience for online shoppers. 

For this, you’ll want to have all the right tools for managing your e-commerce website and making sure that it does well in attracting, nurturing, and converting customers. 

With that being said, here’s a list of the best tools to give your e-commerce website a boost.

 

When it comes to promoting special Christmas offers through email, Mailchimp is by far the best platform for nurturing existing customers and convincing them to make repeat purchases on your e-commerce website. 

Along with built-in tools for emails and social ads, Mailchimp also comes with personalization tools for sending messages that are valuable to each unique audience. Not only that, the platform offers a free website builder to help create your e-commerce store. 

 

Do you wish to see what your audience is looking for? Crazy Egg might be what your website needs for that visualization.

With its HeatMap feature, Crazy Egg provides you detailed insights into how your audience interacts onsite. It does so by giving you a visualization of audience behaviors across various metrics, from the number of clicks to how far your customers scroll. These and a lot more make Crazy Egg a must-have tool for optimizing your e-commerce website. 

 

Returning customers are crucial to your business, which is why you need ProProfs Help Desk to help maintain high levels of satisfaction.

ProProfs comes equipped with the necessities to help your website manage customer interactions such as automated responses for dealing with commonly asked questions and an automated ticket assignment feature that can help streamline your workflows. 

 

Communication is important when it comes to connecting your business and its customers. 

For this, you may want to incorporate live chat into your e-commerce website so you can receive and respond to customers’ queries in real-time. With hundreds of live chat options available, you might want to start with Acquire.

This tool lets you engage customers across multiple devices and channels. In case they run into problems with the products they bought from you, customers can conveniently ask for help. It’s a win-win solution for your business and your audience!

 

While using these tools can help increase the efficiency of your e-commerce website, you still need to learn how to make the most of them.  

In case you need extra hands to make your e-commerce website stand out, you can always hire a team of virtual assistants to prepare your business for more sales and even better client interactions.

Get started with OneVirtual Global Business Solutions today! Click here to schedule a consultation.