How to Pick the Best Virtual Assistant for Your Business

Hiring the best virtual assistant is crucial at this moment. The business landscape is evolving rapidly and business owners will need to keep up by expanding to new markets and developing better products and services.

Considering the amount of work that is involved, some businesses would choose to outsource some of their workloads to virtual assistants. 

From social media management to customer service, virtual assistants can handle a long list of essential tasks. This allows you to concentrate on developing new business strategies and finding valuable growth opportunities. 

It’s only a question of identifying the best virtual assistant to handle your campaigns, projects, and repetitive back-office tasks.  

Here are a few tips to help you in this process:

 

From the outset, you should be able to list down the tasks that you need help with. You would be fortunate enough to find a “super VA” who can handle almost everything, but it’s still best to focus on getting the right person for priority tasks.

For example, if you want the best virtual assistant to help out with your digital marketing campaign, you can look for a VA who has experience with social media marketing, copywriting, and graphic design. In case you need someone to respond to client inquiries and resolve disputes or errors, consider hiring a virtual assistant with the right amount of experience in customer service. 

 

Virtual assistants are divided into two categories: Those who work alone as freelancers or those who work under an outsourcing company or agency. This distinction will help you make the right decision when it comes to the type of VA you will want to work with. 

If you need help with simple administrative tasks for your small business, seek out freelancers on platforms like UpWork, Craigslist, or Guru. In case of extensive campaigns such as multi-channel lead generation or projects such as an e-commerce store, you will need to hire a team from a VA company that already has the tools, skills, and infrastructure you need for such assignments. 

 

VAs can help you reduce the workload that your in-house employees are handling.  However, when delegating technical and creative tasks to VAs, it’s imperative to hire people who are familiar with your niche. 

As a real estate agent who needs help with transaction coordination and listing management, you wouldn’t want to hire someone who is new to your line of business. In hiring a VA, it’s important to align your needs with the level of relevant experience and skills your VA can bring to the table. Otherwise, you would be spending time and money without getting any quality work done. 

 

Communication is integral in your professional relationship with your VA. Come to think of it, you could hardly achieve anything if there is ambiguity in the information that you receive or if your VA has trouble understanding what he or she needs to be doing. 

For this reason, you should be able to schedule a consultation with a candidate VA. Discuss your plans and targets and ask how they are going to approach these. You can also ask them if they are familiar with the platforms you are using. If you are the owner of a cleaning company and a potential VA doesn’t have experience handling tools such as ZenMaid or Launch 27, you might as well keep searching. 

 

At the end of the day, you only need to focus on two important things when hiring a VA: experience and competence.

OneVirtual Global Business Solutions is capable of providing both through its team of reliable, tech-savvy, and well-trained VAs. 

If you are on the market for virtual assistant services, schedule a consultation with us by clicking here.